Question 1

Do you really offer free inspections with no obligation?

Accepted Answer

Yes. Our 21-point inspection, drone imagery, and written report are 100% free whether you hire us or not. Roughly a third of the roofs we inspect need nothing at all — and we tell you that.

Question 2

Are you licensed and insured?

Accepted Answer

Fully. Summit Roofing & Exterior is licensed, bonded, and carries both general liability and workers' compensation insurance. Certificates are provided with every estimate.

Question 3

What warranties do you offer?

Accepted Answer

Every installation carries two layers of protection: our own lifetime workmanship warranty covering the labor for as long as you own your home, stacked on top of a 30-year manufacturer shingle warranty covering materials. Repairs carry a 2-year written guarantee.

Question 4

How fast can you start my project?

Accepted Answer

Inspections are typically scheduled within 48 hours. Most repairs happen the same week. Replacement projects usually begin within 2–3 weeks of a signed agreement, weather permitting.

Question 5

Do you help with insurance claims?

Accepted Answer

End to end. We document damage to carrier standards, meet your adjuster on the roof, prepare Xactimate scopes, and file supplements when the first approval falls short. Most customers pay only their deductible.

Question 6

What happens to my landscaping during a roof replacement?

Accepted Answer

We protect it. Tarps cover plantings, plywood shields windows and AC units, and our crews run magnetic sweeps across your entire yard for nails before final walkthrough.

Question 7

Do you use subcontractors?

Accepted Answer

Our core crews are dedicated Summit teams led by a Summit project manager who is on-site daily and reachable by cell. You'll know your PM's name before work begins.

Question 8

How long does a roof replacement take?

Accepted Answer

Most single-family homes are completed in one day. Larger or steep-slope homes may take two to three days. Your project manager gives you an exact schedule before work begins.

Question 9

How much does a roof repair cost?

Accepted Answer

Most repairs run between $350 and $1,500 depending on scope. You'll receive a fixed quote before any work begins.

Question 10

Is the inspection really free?

Accepted Answer

Yes — completely. We earn business by being the company that told you the truth, not by charging for a clipboard visit.

Question 11

How do I know if my roof has storm or wind damage?

Accepted Answer

From the ground, you often can't — wind lift and hail bruise shingle mats in ways that only show up close. If your neighborhood took a hit from a nor'easter or high winds, get a free inspection. Damage left unclaimed past your carrier's filing deadline becomes your cost.

Question 12

Should I file a claim before or after an inspection?

Accepted Answer

After. If damage doesn't justify a claim, filing creates a record for nothing. Our free inspection tells you whether a claim makes sense first.

Question 13

Which siding material is best?

Accepted Answer

Fiber cement (James Hardie) offers the best durability against coastal humidity and salt air. LP SmartSide gives a warmer wood look at lower weight. Insulated vinyl is the value leader. We'll show you all three with real samples.

Question 14

Composite or wood — which should I choose?

Accepted Answer

Composite costs more upfront but is essentially maintenance-free for 25+ years. Cedar costs less initially but needs staining every 2–3 years. Over 15 years, composite usually wins on total cost.

Straight Answers to Real Questions

Working With Summit

Repairs, Replacements & Claims

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